Our Office Manager plays a vital role in the daily operations of the practice, ensuring that services are delivered efficiently and in alignment with regulatory and payer guidelines. As the organizational backbone of the office, Carolina oversees scheduling, authorizations, billing coordination, and systems management, allowing clinicians to focus fully on patient care. She also supports clinical staffing coordination, including SLPA scheduling, supervision ratios, and credentialing requirements, to ensure services are delivered appropriately and consistently. Through her work, she helps maintain operational integrity, supports access to care, and fosters a professional, responsive, and family-centered practice environment.